• All products are added to your cart.

Return

Steps for return

Please contact us by e-mail [email protected] to let us know you want to return (part of) your order and add your order number.

You can return package at any Post.nl service point paying standard shipping price.

 

Return free of charge

We will refund the full order cost including payed shipping expenses for return if:

  • You have received a wrong product.
  • The product has been delivered damaged.
  • The product is about to expire or has expired.
  • The product has been defective within the warranty period.

Items can only be returned within 14 days after delivery (by this we mean when the package has been received by You or a third party designated by You).

 

Return at your own cost

If you change your mind or made a mistake, you have the right to return your product within 14 days after delivery (by this we mean when the package has been received by You or a third party designated by You). We ensure to refund full order cost except your payed shipping expenses.

Note: the product must be unopened and undamaged. Sealing must be undamaged.

 

For any questions please contact us by e-mail [email protected]